Returns & Exchanges
At Plank+Beam, we want you to love your solid wood furniture, which is why we offer a 30-day return window for items in their original packaging. If your purchase isn't the perfect fit for your home, our streamlined process ensures a smooth exchange or refund experience.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.
- 2.Pack with Care
Disassemble your furniture and place all components, hardware, and instructions back into the original shipping boxes to ensure safe transit.
- 3.Schedule a Pickup
Print your prepaid shipping label and schedule a carrier pickup or drop off the package at an authorized shipping location.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, we will issue a refund to your original payment method, minus applicable return shipping fees.