Returns & Exchanges

At Plank+Beam, we want you to love your solid wood furniture, which is why we offer a 30-day return window for items in their original packaging. If your purchase isn't the perfect fit for your home, our streamlined process ensures a smooth exchange or refund experience.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.

  • 2.
    Pack with Care

    Disassemble your furniture and place all components, hardware, and instructions back into the original shipping boxes to ensure safe transit.

  • 3.
    Schedule a Pickup

    Print your prepaid shipping label and schedule a carrier pickup or drop off the package at an authorized shipping location.

  • 4.
    Receive Your Refund

    Once our warehouse inspects the returned items, we will issue a refund to your original payment method, minus applicable return shipping fees.